If macOS Sonoma can't be downloaded from Software Update, you can get it from the App Store. For instance, if you're upgrading from macOS Monterey, you can try upgrading to macOS Ventura first, then from Ventura to Sonoma. It's highly recommended that you don't skip multiple updates because each of them contains major changes. If there is, delete it, then reboot your Mac and retry downloading it. When the macOS Sonoma download hangs or fails, you need to check whether there's an incomplete download of the "Install macOS Sonoma.app" in the Downloads or Applications folder. If it's not available at the moment, which is possible when there are too many Mac users downloading macOS Sonoma simultaneously, wait for a while and retry. You can connect to the internet with an ethernet cable if possible.) Check Apple's system statusīefore troubleshooting the macOS Sonoma download issue, you should check Apple's system status page and ensure the "macOS Software Update" service is operational. You can try one of the following fixes if macOS Sonoma won't download: ( Ensure your internet connection is working properly. If you have problems downloading macOS Sonoma, it's typically caused by poor internet connections, overcrowded Apple servers, system glitches, third-party software intervention, etc. An error occurred while installing the selected updates. Please check your internet connection and try again. An error occurred while downloading the selected updates.
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